General Questions
When you subscribe to our service you will receive an email from our payment processing partner, cardbilling. In the email you will find a cancellation link. You can cancel anytime and immediately using that link. If you did not receive the email, please check your junk/spam folders.
If you require assistance in cancellation, you can also use the contact us form at the footer of the page. Please allow up to 24 hours for a response. Please provide us with your email address that you used in order to create your subscription. Please note that your charge will appear discreetly as vtsup.com*Sayang Glo on your credit card statement.
What will the charge appear as on my monthly statement?
Your charge will appear discreetly as vtsup.com*Sayang Glo
What
is a ABDL?
Check
out this article on wikipedia: http://en.wikipedia.org/wiki/Paraphilic_infantilism
What
is ABDLmatch?
ABDLmatch
is a dating site for the Adult Baby/Diaper Lovers community.
Is ABDLmatch strictly an adult hookup site?
No,
we are social dating community for all adult babies/diaper lovers. We stand out
from the competition because we allow adult content as opposed to other sites
who may not.
How
old do I have to be to use ABDLmatch?
You
must be 18 or older. If you ever notice an underage user in their profile,
please report it to our attention asap.
How
do I use ABDLmatch?
Simply
create your profile and start searching for matches using the search function.
When you find someone you're interested in message them, request a hookup or
send a wink! Don't be shy. Just like in the real world, it often take multiple
tries to find a match!
Using ABLmatch
How
do I get other members to message me?
Add
a profile photo and perhaps an album. Fill out as much information as you can
onto your profile. The more information that you have visible on your profile,
the better chance that someone will message you.
Do
you allow explicit content?
Yes,
we do allow adult content, within reason. Artwork and nudity is allowed.
Illegal content is strictly forbidden and will result in account termination.
Underage content is prohibited.
Do
I have to pay to use the site?
No,
you can use some features of the site for free, including creating a profile,
browsing other users profiles, and adding photos.
Can
I send messages to other members for free?
No, you must subscribe to send messages.
Why
should I subscribe to ABDLmatch?
As
a free member on ABDLmatch you are able to create a profile, browse other
ABDLmatch profiles, and add photos. However, a
Subscription gives you much greater access to ABDLmatch. Some benefits of being
a Subscriber on ABDLmatch include the following:
1. Get full access to send and receive messages and winks
2. Chat with your friends
3. Find out who viewed your profile
4. Many
ABDLmatch members are benefiting from their Subscriptions right now. ABDLmatch
offers a variety of Subscription and payment options. If you are currently a
free member, you can see Subscription options by clicking on ‘Upgrade Account’
at the top right of any ABDLmatch page.
Why
can't I read my messages?
You
must subscribe to read messages.
Photos
How
come my photos (profile picture and album photos) are not showing up
on my profile right after uploading it?
All
uploaded photos are subject to review a process to assure that they are
complying with our terms of service. Your photos will typically post
within 12 hours, but no more that 24 hours. If you post an inappropriate photo,
it will be banned.
How come one of my photos have suddenly disappeared?
You have violated the terms of service. If you do not agree with our decision, please email us your photos and we will review.
How do I upload my profile photo?
To upload a profile photo do the following:
1) Go to profile (at the top left hand side of the page)
2) Then hit "change photo"
How do I create an album on my profile?
1) Go to the main tab Media
2) Then select the option Pictures
3) Select the tab Create Album
4) Write a brief description for the album, then hit submit
5) Upload your photos
What are your photo restrictions?
Image size: 5000 kb
- 100 width
- 100 height
Login Issues
I am unable to login. How do I reset my password?
To reset your password, enter your email address and username here: http://abdlmatch.com/account/lostpass/ You will receive an email with your new password. To change your assigned password, you can go into your settings.
I am having issues logging in. What do I do?
Please clear your cached browser and delete cookies. We recommend that members login from here: http://abdlmatch.com/account/login/ then click on the home page. It is advised that you use Google Chrome or Mozilla Firefox.
Account
How
do I cancel my subscription?
1) When you subscribe to our service you will receive an email from our payment processing partner, cardbilling. In the email you will find a cancellation link. You can cancel anytime and immediately using that link. If you did not receive the email, please check your junk/spam folders.
2) If you require assistance in cancellation, you can also
If you require assistance in cancellation, you can also use the contact us form at the footer of the page. Please allow up to 24 hours for a response. Please provide us with your email address that you used in order to create your subscription. Please note that your charge will appear discreetly as vtsup.com*Sayang Glo on your credit card statement.
How do I cancel my free account?
Please
follow these instructions. If you cannot figure it out on your own, contact us.
1)
Go to the main tab titled "Settings"
2)
Click on "Privacy"
3)
Go to "Who can view my profile"
4)
Select in the drop down menu "Cancel account"
5)
Then this message will appear " Are you sure you want to cancel your
account? This action cannot be undone!"
6)
Hit "Submit"
If
you want to cancel your paid account, do not follow these instructions. Please
see "How do I cancel my subscription?"question on this page.
If
I cancel my account, can I always re-open it?
Absolutely,
not a problem! Contact us and we will be glad to re-open your account. We will
be glad to have you back. If you wish to delete your account, you must contact us.
What are your fees for an upgraded account?
We offer a various selection of pricing options and the ability to
accept various foreign currencies for upgraded accounts. Please log
into your account and select Upgrade to see our
current pricing.
What
will the charge appear as on my monthly statement?
Your charge will appear discreetly as vtsup.com*Sayang Glo
What
happens once I purchase a subscription?
You
will receive a confirmation email from Verotel confirming your
order. Don't forget to check your junk or spam folder. Once you log into your
account, you will be a paid member.
Do
you accept other payment methods?
Please contact us and we will find a solution.
Miscellaneous
I see a someone who looks suspicious on the site, what do I do?
Please contact us as soon as possible along with the member's username.
1) Go to the member's profile
2) Go to the "Report" button and select the appropriate subject in the drop down menu
How do I unsubscribe from your mailing list?
1) Login
2) Go to settings
3) Click on notifications
4) Uncheck applicable options
If you are ever uncertain on any of these instructions. Please contact us.
What are some of your online dating safety tips?
Please review our "Safety Tips" page found in the footer of the site for full details.
Why
do I not receive an email response whenever I contact you?
We
always respond to all our emails. If you do not receive a reply from us, your
email provider sent our email into your spam or junk mail folder. Please be
sure to check these folders whenever you are waiting for a response from us.
Another reason can be, is that you typed in the wrong email address in our
contact form. Please be sure to look over your request before you submit it to
us.
Still
have unanswered questions? Feel free to use the "Contact us" form at
the footer of the page. We are here to answer all of your questions and concerns.
Still have unanswered
questions? Feel free to use the "Contact Us" form at the footer of
the page. We are here to answer all of your questions and concerns.
